Source to Pay Service Delivery Manager - Southeast Asia/Australia and New Zealand
Auto ImportRole Title: Source to Pay Service Delivery Manager - Southeast Asia and Australia/New Zealand
Location: BGC, Taguig (Philippines)
Roles And Responsibilities
- Lead Source to Pay (S2P)/Accounts Payable operations for Southeast Asia and Australia/New Zealand (SEAA) markets
- Supervise Genpact operations on end to end Invoice receipt to payment
- Ensure e-Invoice expansion in the SEAA market
- Lead Transformation projects - to land Efficiency, Effectiveness, Experience
- Ensure GFCF controls across E2E AP in SEAA and drive audit discussions
- Manage service providers – to land committed contractual requirements
- Manage Service providers to deliver to KPIs across the Service lines
- Partner with IT, PEC, Procurement, Finance organization for transformations
- Drive Governance with Procurement, Finance, Tax, BGs and manage escalations on AP
- Analyse issues, root cause analysis and drive preventive and corrective actions
- Ensure GPM compliance across AP for SEAA.
- Team management – S2P Unilever team (6FTEs) and Genpact team (200FTEs)
- Good leadership qualities to drive cost and value and experience to Unilever suppliers
- Strong team leading and Service provider management skills
- 10+Years of experience in Finance operations preferably Source to pay domain
- Experience in Procurement, Accounts Payable operations and Transformations, e-Invoicing etc.
- Inquisitiveness to evaluate external solutions to transform AP process
- Good external market connect to bring in best practices in AP
- Desired skill – AP experience in the SEAA market
- Ability to lead cross-functional teams Tax, PEC, Controls etc. to deliver results.
- Technical Experience
- Good understanding of SAP, T-Codes and trouble shooting
- Exposure to AP workflows and understanding of design, testing etc.
- Desired – hands on experience on building RPA/ AI solutions for AP
- Desired skills - Program management to manage potential projects in AP
- Educational qualification – Graduate in any stream. Preferably Commerce/Finance or other related course