Ingram Micro Inc. in Buffalo, NY is seeking a Technical Support Engineer. The role supports customers, logs issues, and collaborates with engineering, product, and vendor teams to ensure a top-notch experience. You will handle complex billing and technical inquiries, triage across teams, and drive incident management with a strong focus on customer success and rapid resolutions. Proficiency in O365, cloud, and APIs is expected. #J-18808-Ljbffr