Senior Sales Manager, Medical Channel

<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="color:black;white-space:pre-wrap;">Face Reality is seeking a dynamic and results-driven </span><b><strong style="color:black;white-space:pre-wrap;">Senior Sales Manager</strong></b><span style="color:black;white-space:pre-wrap;"> to lead and develop our </span><b><strong style="color:black;white-space:pre-wrap;">field-based Medical Channel sales team</strong></b><span style="color:black;white-space:pre-wrap;">. This role is a people-first leadership position responsible for the day-to-day coaching, performance management, and strategic direction of a team of Business Development Managers operating across Medical Spas, Dermatology and Plastic Surgery sectors. The ideal candidate is a proven sales leader with deep experience in the medically-dispensed skincare channel who thrives on developing talent, executing against ambitious revenue targets, and driving consistent team performance. This is not an individual contributor role – success is defined by the results and growth of the team. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong style="color:rgb(32,32,34);white-space:pre-wrap;">RESPONSIBILITIES/ESSENTIAL FUNCTIONS</strong></b></p><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:black;font-size:12pt;white-space:pre-wrap;">Strategy & Channel Planning</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Own and execute the medical channel sales strategy, including annual and quarterly plans, account segmentation, territory design, and coverage models aligned to growth objectives</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Analyze market dynamics, competitive activity, and customer insights to continuously refine channel priorities, value proposition, and go-to-market programs</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Establish and lead a disciplined operating cadence across the channel (e.g., target account reviews, account planning, QBRs, forecasting, and cross-functional alignment)</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="white-space:pre-wrap;"> </span><span style="color:black;font-size:12pt;white-space:pre-wrap;">New Business Development & Key Account Growth</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Drive new account acquisition and expansion across dermatology, plastic surgery, and medical spa environments, with emphasis on strategic, multi-location, and group practices</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Build and maintain senior-level relationships with key decision-makers, including physicians, practice executives, and clinical leaders, to deepen long-term partnerships</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Oversee retention, expansion, and share-of-wallet growth within existing accounts through structured account plans and proactive engagement strategies</span></li><li style="color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Lead reactivation efforts for inactive or underperforming accounts by diagnosing root causes, setting corrective action plans, and ensuring disciplined follow-through by the field team</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="color:black;white-space:pre-wrap;"> </span></p><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:black;font-size:12pt;white-space:pre-wrap;">Enablement, Training & Clinical Education Execution</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:black;font-size:12pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:12pt;white-space:pre-wrap;">Ensure consistent delivery of high-impact in-field and virtual education, including onboarding, treatment protocols, and new product or program launches</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Partner cross-functionally with Education, Marketing, and Customer Success to ensure accounts are fully enabled to deliver strong patient outcomes and sustainable sell-through</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Identify capability gaps at the account and territory level and deploy targeted enablement strategies to improve adoption, performance, and clinical confidence</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:black;font-size:12pt;white-space:pre-wrap;"> </span></h3><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:black;font-size:12pt;white-space:pre-wrap;">Channel Programs, Promotions & Market Presence</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Plan, prioritize, and execute channel promotions, strategic initiatives, and account-specific programs aligned to revenue goals and measurable ROI</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Represent the brand at key industry trade shows, conferences, and strategic events; guide the team on maximizing lead generation and post-event conversion</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Build and sustain relationships with key opinion leaders (KOLs) and influential clinicians to strengthen brand credibility and accelerate channel adoption</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:black;font-size:12pt;white-space:pre-wrap;">Forecasting, Analytics & CRM Discipline</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Own forecasting accuracy and pipeline health across the physician channel; proactively identify risks, opportunities, and mitigation plans</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Ensure disciplined and consistent CRM utilization across the team, including pipeline management, activity tracking, and account documentation</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Develop and leverage dashboards and reports to monitor performance, identify trends, and inform strategic decisions</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Manage team travel and expense budgets in compliance with company policies and fiscal guidelines</span></li></ul><h3 style="font-family:" basel="" grotesk",arial,sans-serif;line-height:1.6;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;"=""><span style="color:black;font-size:12pt;white-space:pre-wrap;">Team Build, Leadership & Scalability</span></h3><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Design and evolve the medical channel coverage model and hiring roadmap based on growth, productivity goals, and market opportunity</span></li><li style="color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Create scalable sales playbooks and operating standards (prospecting, onboarding, account planning, QBRs, reactivation, coaching cadence) to drive consistency and excellence</span></li><li style="color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Recruit, onboard, coach, and performance-manage team members as headcount expands, establishing clear expectations, and development plans</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span style="color:rgb(73,73,73);font-size:12pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;"> </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="color:rgb(32,32,34);font-size:10.5pt;white-space:pre-wrap;">QUALIFICATIONS</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="color:black;font-size:10.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Bachelor’s degree in Business Administration, Marketing, or a related discipline, or equivalent combination of education and progressive sales leadership experience</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Esthetician license, Nurse, or strong medical background (preferred)</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">10-12 years of progressive experience in medical aesthetics or medically dispensed sales, including a minimum of 4 years in a field-based sales leadership role</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Demonstrated success leading and developing geographically dispersed sales teams within dermatology, plastic surgery, and/or medical spa channels</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Proven track record of driving consistent quota attainment through team coaching, account strategy, and disciplined execution</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Experience developing and executing channel-level sales plans, account segmentation strategies, and territory coverage models</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Hands-on experience partnering cross-functionally with Marketing, Education, and Customer Success to drive adoption and growth</span></li><li style="--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Strong background in forecasting, pipeline management, and sales performance analysis at a regional or national level</span></li><li style="color:black;--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Deep knowledge of medically dispensed skincare and credibility with dermatology, plastic surgery, and medical spa audiences</span></li><li style="color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Strong people-leadership capabilities, including coaching, performance management, and talent development</span></li><li style="color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Highly skilled communicator and presenter, capable of influencing physicians, practice leadership, and internal stakeholders</span></li><li style="--listitem-marker-color:black;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;white-space:pre-wrap;">Proficiency in CRM systems (e.g., Zoho) and Microsoft Office Suite; ability to leverage data to drive decisions</span></li><li style="color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Strong analytical, problem-solving, and territory management skills</span></li><li style="color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Customer-first mindset with the ability to balance strategic planning and tactical execution</span></li><li style="color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Ability to lead with autonomy while collaborating effectively with cross-functional partners and senior leadership</span></li><li style="color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Willingness and ability to travel extensively (approximately 75%), including field rides, key account visits, company meetings, and industry events</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">V</span><span style="color:black;font-size:11pt;white-space:pre-wrap;">alid driver’s license and ability to meet travel and physical requirements of a field-based leadership role</span></li><li style="color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:black;font-size:11pt;white-space:pre-wrap;">Must occasionally lift and/or move up to 25 pounds</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">PHYSICAL REQUIREMENTS:</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions, provided such accommodations do not impose an undue hardship. The physical demands of this role include frequent sitting, standing, walking, lifting and carrying items under 25 lbs, pushing/pulling, extending/reaching, grasping objects, stooping/crouching and keyboarding. The position also requires constant driving, speaking, hearing to exchange information, and both near and far visual acuity. Twisting and other activities may occur occasionally. A detailed breakdown of physical demand frequency is available upon request.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">Salary: $135k - $145 base plus bonus on team performance and full benefits package </span><i><b><strong style="font-style:italic;white-space:pre-wrap;">*Please note </strong></b></i><i><em style="white-space:pre-wrap;">this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship.</em></i></p>