Senior Manager, RIM Systems and Publishing

Job Description:

• Serve as business administrator and business owner for Veeva Vault RIM platforms, including Submissions, Submissions Archive, and Publishing
• Lead Veeva Vault RIM governance, optimization, end-user support, and continuous improvement of Regulatory Operations processes
• Maintain and govern RIM master data, metadata standards, controlled vocabularies, relationships, and business rules
• Lead Vault Publishing administration and assist with validation and implementation
• Support submission leads with content plans, publishing configuration, workflows, publishing rules, validation, troubleshooting, and submission readiness
• Develop and deliver system training, SOPs, work instructions, job aids, process flows, and governance documentation
• Partner with IT and Quality on release management, system validation, change control, user access management, and compliance requirements
• Develop and maintain system metrics, dashboards, and reports for operational oversight, compliance monitoring, data quality, and leadership decision-making
• Maintain current knowledge of Veeva Vault RIM functionality, regulatory submission requirements, electronic publishing standards, and industry best practices
• Perform or support submission publishing activities as needed

Requirements:

• Bachelor's degree with 8+ years of relevant experience in regulatory systems or regulatory operations
• Hands-on experience administering and supporting Veeva Vault RIM applications, including Submissions, Submissions Archive, and Publishing
• Experience with eCTD publishing solutions and regulatory submission workflows
• Experience supporting Veeva RIM Publishing implementation preferred
• Strong understanding of regulatory submission processes, eCTD structure, publishing requirements, and submission lifecycle management
• Strong understanding of data governance, metadata management, document classification, and inspection readiness principles
• Ability to translate business requirements into practical system processes and governance standards
• Strong troubleshooting skills for complex system, publishing, and process issues
• Ability to train and support end users with varying levels of system experience
• Ability to manage system initiatives, governance activities, user support, and operational priorities
• Ability to collaborate with Regulatory Affairs, IT, Quality, vendors, and cross-functional business users
• Proactive, professional, and confident
• Excellent professional ethics and integrity

Benefits:

• Medical, pharmacy, dental, and vision care
• BMS Well-Being Account
• BMS Living Life Better
• Employee Assistance Programs (EAP)
• 401(k) plan
• Short- and long-term disability insurance
• Life insurance
• Accident insurance
• Supplemental health insurance
• Business travel protection
• Personal liability protection
• Identity theft benefit
• Legal support
• Survivor support
• Flexible time off for US exempt employees, with manager approval
• 11 paid national holidays
• 160 hours annual paid vacation for eligible new hires
• 3 optional holidays for eligible employees
• Unlimited paid sick time, based on eligibility
• Up to 2 paid volunteer days per year
• Summer hours flexibility, based on eligibility
• Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
• Annual Global Shutdown between Christmas and New Year's Day
• Additional incentive cash and stock opportunities, based on eligibility
• Reasonable workplace accommodations/adjustments and ongoing support