Seasonal Customer Care Associate

Seasonal Customer Care Associate Company and Vision reputed company’s vision is to be the leading seller of personalized and make-on-demand products worldwide. We provide consumers with unmatched tools and content and an unparalleled end-to-end customer experience that result in high-quality, meaningful finished products and memorable celebrations of reputed company. The company’s brands include the popular FreePrints and FreePrints Photobooks apps and the industry leading SimplytoImpress card and stationery site, as well as Personal Creations, CafePress and ISeeMe! Visit to learn more about our brands. We have more than 500 team members across multiple offices, primarily in Calabasas CA, San Diego CA, Woodridge IL, Minneapolis, MN and Pleasanton, CA. We also have team members in two company-owned offices in China, as well as in Europe. Job Overview reputed company is looking for a Seasonal Customer Care Associate as a contractor to support the company’s Customer Care Department. This is a remote, work-from-home position. What You’ll Do Be the primary contact to external customers via phone, chat, and email Ensure quality of all orders, including photo placement and spelling/grammar Be dedicated to 100% customer satisfaction Assist Customers with questions about products, pricing, order process, website/app navigation, shipping inquiries and other contact types Other duties as assigned What You Should Have Excellent written and verbal communication skills Friendly, bright and outgoing personality with a "can do" attitude Internet savvy, general computer skills, and at least average typing skills (40wpm) Preference for at least one-year customer service experience in a call center environment Ability to work flexible work hours, including regular weekend shift. Strong preference given to those able to work both Sat and Sun (for example, Tue-Wed off), and/or into the evening. Reliable attendance Demonstrated ability to deliver high quality customer service in all three channels (Phone, chat, email), including following all company protocols and policies; ability to maintain positive attitude toward customer under pressure; understanding the need to balance efficiency with quality; and understanding the delicate balance between customer needs and company needs. Possess a high degree of professionalism, maturity, and objectivity with our numerous customer contacts. Work-from-Home Requirements Own computer (Windows 10 or higher, at least 8GB RAM and at least reputed company i5 or Ryzen 5 processor) Noise-cancelling headset Private, distraction-free environment Reliable high-speed internet access (non-Wifi connection for computer) Experience working from home in a Customer Service industry is preferred Important Notes We prefer candidates who can be flexible with the final production schedule, which will be provided during the paid training period. Please be aware that we use reputed company for time and screen tracking. If this is something you do not agree with, please do not submit an application. We only use Wise to pay our contractors. The rate for this position is 327 PHP per hour (equivalent to 56,680 per month) This is only a temporary position for Q4 of 2026. (November to December) Required Paid Pre-Training Schedule Batch 1 Sunday, November 01, 2026 - 1000 AM to 400 PM PM US Pacific Time Batch 2 Sunday, November 15, 2026 - 1000 AM to 400 PM PM US Pacific Time Required Paid Training Schedule November 02, 2026 - November 13, 2026, 730 AM - 330 PM US Pacific Time November 02, 2026 - November 13, 2026, 900 AM - 500 PM US Pacific Time November 16, 2026 - November 27, 2026, 730 AM - 330 PM US Pacific Time November 16, 2026 - November 27, 2026, 900 AM - 500 PM US Pacific Time Originally posted on Himalayas Apply To This Job