Sales - Technical Account Manager
Auto Import<div style="font-family: 'Segoe UI'; font-size: 14px; line-height: 20px;"> <div style="font-family: 'Segoe UI'; font-size: 14px; line-height: 20px;"> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Technical Account Manager (Remote – Cincinnati or Cleveland, OH)</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Travel Requirement: 30–50%</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Overview:</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This role is 100% remote for candidates located in the Cincinnati or Cleveland, Ohio areas.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Position Summary:</strong></span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The <em><strong>Technical Account Manager </strong></em>is responsible for managing and growing customer accounts that require a high level of technical knowledge and expertise. This role primarily engages with the dealer network through phone, online platforms, and on-site visits to deliver solutions and drive sales success.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The ideal candidate will bring relevant industry experience, with a strong preference for those who have V-Twin or Metric product and sales knowledge.</span></p> </div> </div> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Duties:</strong></span></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Customer Engagement: Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities. Conduct face-to-face meetings and presentations to showcase our solutions and address Customer needs.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Sales Account Planning and Execution: Develop and execute Sales plans to penetrate and expand accounts. Utilize a mix of outbound calls, emails, and digital communications to achieve Sales goals and meet or exceed KPIs.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Opportunity Identification: Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities. Analyze market trends and Customer feedback to inform broader team and adapt selling strategies effectively</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Prospecting and Conversion: Engage with key decision-makers and influencers to uncover and convert new business prospects. Tailor your approach to resonate with various stakeholders and address their unique pain points.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">CRM Management: maintain accurate and up-to-date Account information in the CRM system. Track competitive intelligence, Opportunity metrics, and client interactions to support strategic decision-making and Sales efforts.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Customer Needs Analysis: Gain a deep understanding of Customer business objectives and challenges. Translate these insights into compelling value propositions that highlight our company’s competitive advantages.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Product and market Knowledge: Stay informed about our Product offerings, market trends, and the competitive landscape. Use this Knowledge to effectively position our solutions and address client needs.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaboration and Coordination: Work closely with cross-functional teams to share insights and feedback to enhance overall Sales strategies.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: black;">Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern. Use this knowledge to gain additional product placement.</span></span></li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Market Expansion: Identify and pursue opportunities to capture additional market share and address emerging Needs within the territory and targeted customers</span></li> </ul> <p style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><br> <br><strong><u>Education & Qualifications: </u><br><br></strong></span></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: black;">High school Diploma / Degree, </span><span style="color: black;">Bachelor’s degree preferred </span></span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proven experience of 2-3 years in dealer sales</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">V-Twin or Metric experience required </span></li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong ability to build and maintain client relationships</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent communication and presentation skills</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proficiency with CRM systems and sales tools</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Self-motivated with a results-oriented mindset</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to travel up to 30%-50%</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="color: black; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred</span></li> <li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent presentation, forecasting and analytical skills with a strategic mindset</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Organized with the ability to handle multiple tasks in a fast-paced environment. Manage and implement existing Western Power Sports Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes</span> <br><br></span></li> </ul>