[Remote] Senior Technical Project Manager

Note The job is a remote job and is open to candidates in USA. Thrively is partnering with a leading healthcare technology company that facilitates millions of transactions monthly for healthcare providers and organizations. They are looking for a Senior Technical Project Manager to collaborate with the COO and senior leadership on strategic initiatives, focusing on operational efficiency, AI implementation, and project execution. Responsibilities Drive Strategic Initiatives Across the Business Partner directly with the COO and senior leadership team on high-priority operational initiatives Lead complex, cross-functional programs across Customer Success, Implementations, Operations, Analytics, and other key business functions Own project execution from planning through delivery, ensuring objectives, timelines, and outcomes are achieved Help Shape the Company's AI Strategy Evaluate, implement, and operationalize AI-powered solutions across the organization Partner with technical and business teams to identify automation opportunities and workflow improvements Play a key role in helping scale AI agents and intelligent automation across customer-facing and operational teams Create Operational Excellence Identify process inefficiencies and operational bottlenecks Design scalable workflows and repeatable operating processes Build accountability frameworks that help teams execute more effectively Drive Alignment and Accountability Establish clear project ownership, milestones, and success metrics Manage stakeholder communications and executive reporting Proactively identify risks, dependencies, and roadblocks before they impact delivery Influence teams and leaders without relying on direct authority Leverage Data to Drive Better Decisions Partner closely with Data & Analytics teams Define KPIs and success metrics for strategic initiatives Use data to prioritize work, measure impact, and support business decisions Skills 5+ years of Technical Project Management, Program Management, or related experience Proven experience leading large-scale, cross-functional initiatives in a SaaS or technology environment Strong ability to drive projects from concept through execution with minimal oversight Experience partnering with technical, business, and data teams Excellent stakeholder management and executive communication skills Experience creating scalable workflows, operational processes, and documentation Strong analytical mindset with the ability to leverage data to inform decisions Familiarity with Agile methodologies and tools such as Jira, Smartsheet, or similar platforms Experience supporting Operations, Customer Success, Support, or Implementation organizations Exposure to AI initiatives, AI agents, workflow automation, or intelligent process improvement Healthcare technology experience Benefits Direct partnership with the COO and executive leadership team. Highly visible role with organization-wide impact. Opportunity to lead AI and automation initiatives at scale. Stable, profitable company with a long track record of success. Remote-first culture with strong employee retention. Opportunity to influence strategy while remaining hands-on in execution. Work on meaningful technology that helps healthcare organizations operate more efficiently and serve patients better. Company Overview Thrively offers human-centric recruiting solutions for the tech sector, emphasizing ethical practices and efficiency. It was founded in 2023, and is headquartered in New York, New York, USA, with a workforce of 2-10 employees. Its website is https//thrivelytalent.com.