[Remote] Product Strategist – Disability & Absence

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Note: The job is a remote job and is open to candidates in USA. MetLife is the nation’s largest non-medical carrier of group insurance, impacting over 55,000 customers and covering more than 50 million employees. The Product Strategist – Disability & Absence will solve complex problems across disability and absence by defining customer needs and delivering high-value product solutions.


Responsibilities

  • Lead problem identification and solution design by defining customer personas, clarifying problem statements, and articulating value propositions
  • Create data-driven solutions by analyzing trends, identifying gaps, and designing processes that improve customer and operational outcomes
  • Oversee business process reengineering using data, AI, and APIs to streamline workflows and increase efficiency
  • Manage the product backlog with a focus on value delivery, ensuring priorities align to customer needs and business impact
  • Develop strong stakeholder partnerships to validate solutions, refine approaches, and align product, operations, and customer experience

Skills

  • 2+ years of Product Owner or similar experience with a strong focus on problem-solving and solution design
  • Knowledge of disability, absence (STD/LTD), or insurance operations
  • Proven ability to analyze data, identify gaps, and develop solutions independently
  • Experience defining customer personas, problem statements, and value propositions
  • Strong communication skills, including the ability to clearly explain problem, solution, and value
  • Experience with business process reengineering or operational transformation
  • Familiarity with AI, APIs, and data integration
  • Experience working in Agile environments with an outcome-focused mindset
  • Ability to connect market trends and customer needs to product solutions
  • Bachelor's degree or equivalent experience

Benefits

  • Annual short-term incentive compensation
  • Stock-based long-term incentives
  • Comprehensive health plan that includes medical/prescription drug and vision
  • Dental insurance
  • No-cost short- and long-term disability
  • Company-paid life insurance and legal services
  • Retirement pension funded entirely by MetLife
  • 401(k) with employer matching
  • Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
  • Employee Assistance Program (EAP) and digital mental health programs
  • Parental leave
  • Paid time off
  • Paid holidays
  • Volunteer time off
  • Tuition assistance

Company Overview

  • We live in a time of unprecedented change. A time when economies, regulations, and social safety nets are all in flux. It was founded in 2005, and is headquartered in Amsterdam, Noord-Holland, NLD, with a workforce of 10001+ employees. Its website is https://guidion.com.

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