[Remote] Manager, Sales Enablement, Commerce Platform
Auto ImportNote: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. The Manager, Sales Enablement for Commerce Platform will develop and implement enablement strategies to enhance the sales team's productivity and effectiveness in selling a suite of tools for restaurant operators.
Responsibilities
- Own ramp acceleration strategy for Commerce Platform sellers, designing structured onboarding journeys that reduce time-to-productivity and increase early attainment
- Build and implement certification frameworks that validate sellers' ability to position the full Commerce Platform portfolio — including Online Ordering, and Starter through Pro tiers — with confidence
- Design and deploy core selling skill programs focused on consultative discovery, ROI storytelling, objection handling around commission-free vs. marketplace trade-offs, incumbent POS competitive positioning, and multi-product upsell motions
- Establish clear leading and lagging indicators — ramp milestones, call quality, product adoption rates, tier conversion, attach rates — and tie enablement programming to measurable revenue impact
- Govern the Commerce Platform enablement calendar, sequencing product launches, tooling rollouts, process changes, and messaging updates into structured absorption plans
- Partner cross-functionally with Commerce Platform Product, Product Marketing, and RevOps to ensure sellers are consistently ready to bring new features and capabilities to market
- Define and institutionalize a coaching partnership model with Commerce Platform frontline sales leadership to reinforce behavior change
- Create dashboards and reporting mechanisms to review performance impact in business reviews
- Continuously refine programming based on field feedback, data trends, and evolving Commerce Platform business priorities
Skills
- 7+ years of experience in Sales Enablement, Sales Strategy, Revenue Operations, or a related GTM function — ideally with exposure to SaaS or multi-product platform sales
- Fluency in modern AI-enabled sales and productivity tools, and can leverage AI to enhance enablement programming, coaching insights, content creation, and performance diagnostics
- Experience designing and executing structured onboarding and ramp programs that accelerated time-to-productivity in complex, consultative selling environments
- Experience building certification programs and skills-based enablement curricula tied to measurable outcomes — including product knowledge, messaging, and discovery skills
- Deep fluency in consultative sales processes and understanding of the performance levers that drive product adoption, tier upgrades, and merchant revenue growth
- Ability to think in terms of systems, operating models, and governance — not one-off trainings
- Highly analytical and comfortable building performance dashboards that connect enablement inputs to revenue outputs
- Ability to influence senior stakeholders and drive alignment in matrixed environments without formal authority
- Strong prioritization discipline and ability to protect field capacity
- Comfortable partnering across Sales, Product, Marketing, and Operations to drive coordinated execution
- Familiarity with CRM and sales engagement tools (e.g., Salesforce, Outreach) and learning management systems
Benefits
- Opportunities for equity grants
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation, plus 80 hours of paid sick time per year for salaried roles
- Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week) for hourly roles
- Paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) for hourly roles
Company Overview
Company H1B Sponsorship