[Remote] Administrative Assistant -Student Assistant (Learning Commons)
Auto ImportNote: The job is a remote job and is open to candidates in USA. Dallas College is an educational institution offering student support and learning services. The part-time Student Assistant supports administrative, instructional, mentoring, or specialized departmental functions, including customer service, office operations, tutoring, academic assistance, and campus projects.
Responsibilities
- The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth
- Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact
- Provides team support to colleagues, fostering a collaborative and productive work environment
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions to enhance skills and knowledge
- Supports the mission, values, goals, and principles of the College
- Performs additional duties/responsibilities as assigned by the supervisor
- Answer phones, greet visitors, and provide general information or direct inquiries appropriately
- Manage incoming and outgoing mail and small package deliveries
- Perform data entry, maintain records, and update databases accurately
- Assist with filing, scanning, and organizing documents
- Schedule appointments, meetings, and manage calendars as needed
- Prepare and proofread correspondence, reports, presentations, and other documents
- Assist with office supply inventory and ordering
- Provide support for departmental events, workshops, or special projects
- Maintain confidentiality of sensitive information
- Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs
- Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments
- Completes required Tutoring Certification after hire and provides one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts
- Offers technical assistance on institution-specific learning platforms, software, and equipment used for instruction
- Completes campus/department-specific projects that may require independent research, data compilation, or specialized software application
- Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies
- Manages small-scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance
- Responsible for operating certain specialized technical equipment or working proficiently in department-specific software (e.g., graphic design, database management, specific industry tools)
- Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance
Skills
- Undergraduate student awarded federal work study funds in financial aid package
- Must meet the [Satisfactory Academic Progress](http://www.dcccd.edu/PC/FA/SAP) standards set by Dallas College
- Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters
- Must be a U.S. citizen or [eligible noncitizen](http://www.dcccd.edu/PC/FA/Elig/Pages/Eligible%20Noncitizen.aspx)
- You must not have any prior institutional balance or blocks
- Student must have transportation to off-campus worksites
- Completes required Dallas College professional development training hours
- Currently enrolled as a student in good standing at the College and eligible for Federal Work-Study
- Strong interpersonal and communication skills, with a commitment to providing excellent customer service
- Ability to follow verbal and written instructions accurately and efficiently
- Basic computer proficiency, including familiarity with common office software (e.g., Microsoft Office Suite)
- Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly
- Basic skills in technology related to the area of work and above-average knowledge of equipment and/or regulations in the assigned academic area
- Completion of relevant coursework related to the department's function (e.g., Information Systems, Human Resources, Office Administration, specific major-related courses)
- Ability to exercise judgment in performing routine tasks and selecting appropriate procedures
- Demonstrated ability to work independently with minimal supervision on highly skilled tasks, and collaboratively as part of a team
- Proven ability to maintain confidentiality and handle sensitive information with discretion
Benefits
- The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.
- After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
- Part-time, flexible hours (typically up to 19.5 hours per week), are determined in coordination with the department supervisor and student's academic schedule.
- Completes all required training and professional development sessions to enhance skills and knowledge.
- Completes required Tutoring Certification after hire.
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