Parts Advisor, Millbrae

Description:

• Manage parts inventory to anticipate business needs and optimize service center operations.
• Maintain accurate parts inventory control through perpetual and annual inventories.
• Order inventory and special-order parts for vehicle repairs.
• Receive parts orders and stock them in designated storage areas or assigned bins.
• Coordinate parts transfers between Lucid service locations when needed.
• Prepare parts estimates for customers, insurance companies, and internal fleet vehicles.
• Track part revision changes and update local inventory accordingly.
• Maintain a high First Time Fill Rate for the service center parts department.
• Organize and oversee parts warranty returns in both the system and physically.
• Interpret automotive terminology to support accurate parts search and ordering.
• Promote accessories sales according to Lucid guidelines.

Requirements:

• 2–5 years of experience as a Service Parts Advisor (back counter).
• Strong track record of dispatching parts to technicians in a shop environment.
• Proficiency in parts catalog searches for specific repair needs.
• Willingness to obtain forklift certification.
• Ability to work independently and make timely decisions in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to use basic computer applications such as Microsoft Office and learn proprietary DMS software.
• Ability to lift 50 lbs.
• Ability to stand, walk, and bend for extended periods of time.
• Full-time availability, including weekends or extended hours during busy periods.
• Willingness to complete Lucid-provided CPR training after hire.
• Valid driver’s license with no suspensions within the past year.
• If under 21, must have held a driver’s license for at least 3 years and complete Lucid training upon hire.
• AA/BS in Automotive Technology or Business Management, or equivalent work experience (preferred).
• Knowledge of HV systems, LV systems, and EV powertrains (preferred).
• Experience in a startup or other fast-paced environment (preferred).
• Previous OEM parts training (preferred).

Benefits:

• Comprehensive medical, dental, and vision insurance.
• Life and disability coverage.
• Paid time off and paid holidays.
• 401(k) retirement plan.
• Eligibility for Lucid’s equity program.
• Eligibility for a discretionary annual cash incentive program.