Operations Manager (Card Gaming Industry)

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1.

Operations

Management

  • Oversee daily business operations to ensure smooth and efficient workflows.

  • Develop and implement operational strategies to improve productivity and profitability.

  • Monitor performance metrics and ensure operational targets are met.

2. Stakeholder & Client Management

  • Act as the main point of contact for Principals, key accounts, and business partners.

  • Build and maintain strong relationships with clients, distributors, and middlemen.

  • Ensure high levels of customer satisfaction and long-term business partnerships.

3. Sales & Business Development

  • Identify and onboard new key accounts and business opportunities.

  • Expand distribution channels and network within the card gaming industry.

  • Drive revenue growth through strategic partnerships and sales initiatives.

4.

Inventory

Management

  • Oversee inventory planning, stock levels, and distribution.

  • Ensure accurate tracking, reporting, and replenishment of products.

  • Minimize stock discrepancies and optimize inventory turnover.

5.

Event

Management

  • Plan, coordinate, and execute gaming events, tournaments, and promotional activities.

  • Manage both local and international events, including logistics, setup, and execution.

  • Travel overseas when required to support global events and partnerships.

6.

Grading

Operations

  • Supervise and ensure proper grading processes for card products.

  • Maintain quality standards and accuracy in grading procedures.

7. Cross-Company Support

  • Provide operational support to affiliated or sister companies when required.

  • Collaborate across teams to ensure overall business efficiency.

REQUIREMENTS:

  • Proven experience in Operations, Sales, or Business Management (experience in gaming/trading card industry is an advantage).

  • Strong leadership, multitasking, and problem-solving skills.

  • Excellent communication and stakeholder management abilities.

  • Willingness to travel as part of the role.

  • Must possess own transport and be willing to travel locally.

  • Flexible to work beyond standard hours, including weekends or public holidays when required.

  • Able to work in a fast-paced and dynamic environment.

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