NOC Engineer I

Working remotely on a full-time basis, the NOC Engineer I will manage outage resolution and network health monitoring across the Lumos Core and Access Broadband Network, collaborating with various teams to ensure quick service restoration.

Key responsibilities

• Coordinates network outages with multiple teams to ensure effective resolution
• Performs event notifications for internal teams and external customers
• Assists with troubleshooting and root cause analysis of network performance issues

Required qualifications

• Strong understanding of Ethernet and TCP IP networking
• 2-4+ years of professional network operations experience or five or more years of related technical experience
• High school diploma required; Associate or Bachelor's degree preferred
• CCNA certification preferred
• Ability to work a 24/7 operational schedule including nights and weekends