Manager, Data and Digital Strategy – Commercial Spare Parts

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Job Description:

  • Drive the Commercial Spare Parts transformation by building reliable parts master data, governing data quality, and creating and enabling the short term and long-term digital road map
  • The analyst turns operational and commercial signals (demand, inventory, pricing, lead time, fill rate) into insights and automations that improve parts availability, margin, and customer experience
  • Establish and maintain authoritative parts master data (SKU normalization, attributes, cross-references, BOM/kit mapping, supersessions)
  • Work with parts leadership team to enable proactive KPI’s to support strategic initiatives
  • Build dashboards and models for input into demand forecasting, inventory optimization, and service level adherence (OTIF/fill rate/backorders/aging)
  • Work closely with operations to recommend stocking rules (planned vs. unplanned) aligned to footprint design
  • Support commercial pricing strategies with elasticity, competitive benchmarking, and margin mix analysis (parts‑only vs. bundled service)
  • Identify price/margin leakage and recommend actions (tiered pricing, remanufactured options, substitutes)

Requirements:

  • Bachelor’s degree
  • 3+ years in Data analytics or Master Data Management
  • 2+ years of experience working with ERP and PLM systems such as SAP, Servigistics, or similar platforms commonly used across an Aftermarket organization
  • Experience enabling digital parts catalogs and eCommerce journeys; instrumentation of product analytics
  • Solid grasp of BOMs/kits, supersession chains, and inventory planning metrics (service levels, OTIF, fill rate)
  • Ability to communicate complex findings to nontechnical stakeholders; strong problem solving and prioritization
  • Python/R for advanced analysis; familiarity with Azure/AWS data platforms
  • HVAC/commercial equipment domain knowledge; exposure to remanufacturing or semifinished goods strategies
  • Experience CRM data; strong SQL; proficiency with Power BI (or similar)
  • Experience within aftermarket/spare parts

Benefits:

  • Health Care benefits: Medical, Dental, Vision; wellness incentives
  • Retirement benefits
  • Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
  • Tuition Assistance
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