Lead Database Administrator (SQL Server & Cloud Platforms)

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<strong class="jdheader">Introduction</strong><br><br><div class="ewa-rteLine"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">We’re a team of fast-paced fixers, empathetic experts, </span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. </span><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. </span></div> <br><strong class="jdheader">How you'll make an impact</strong><br><br><p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Gallagher Bassett, a division of Arthur J. Gallagher & Co., is seeking an accomplished Lead Database Administrator (SQL Server & Cloud Platforms) to provide technical leadership, strategic direction, and operational excellence across the enterprise database ecosystem. This role is responsible for the administration, security, performance, resiliency, and modernization of mission-critical SQL Server platforms spanning on-premises, hybrid, and cloud environments.</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">The Lead Database Administrator will serve as the senior technical authority for database services, partnering with application, infrastructure, security, architecture, data, and business teams to ensure highly available, scalable, secure, and compliant database platforms. This individual will lead database initiatives, mentor DBA resources, drive automation and operational improvements, and support Gallagher Bassett’s cloud modernization and enterprise platform strategy.</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">This role requires a hands-on leader with deep Microsoft SQL Server expertise, strong cloud platform experience, a mature operational mindset, and the ability to communicate technical risk, resiliency posture, and strategic recommendations to technology and business leadership.</span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Duties and Responsibilities:</strong></span></p><ul><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Lead the administration, configuration, and ongoing support of enterprise Microsoft SQL Server environments across on-premises, hybrid, and cloud platforms.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Serve as the technical lead and escalation point for complex SQL Server issues, production incidents, performance concerns, and database platform decisions.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Provide technical leadership, coaching, mentoring, and knowledge transfer to DBA team members, application teams, and other IT operations resources.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Define and implement database standards, governance processes, architecture patterns, naming conventions, operational procedures, and best practices for enterprise database management.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Own and/or participate in in database capacity planning, lifecycle management, patching strategy, upgrade planning, and roadmap development.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Design, implement, and support highly available and resilient SQL Server architectures using Always On Availability Groups, Failover Clustering, replication, log shipping, backup/restore strategies, and cloud-native resiliency capabilities.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Develop, maintain, and regularly test disaster recovery and business continuity plans to meet established recovery time objectives (RTO) and recovery point objectives (RPO).</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Lead complex database migrations, consolidations, upgrades, cloud modernization initiatives, platform rationalization efforts, and decommissioning activities.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Manage and optimize cloud database platforms including Azure SQL Managed Instance, Azure SQL Database, SQL Server on Azure Virtual Machines and related cloud data services.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Evaluate, plan, and execute SQL Server modernization patterns including rehost, refactor, replatform, managed instance adoption, and cloud-native data service transitions.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Monitor and optimize database performance through advanced query tuning, index optimization, workload analysis, execution plan review, wait statistics analysis, resource governance, and automation.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Support and enhance Shadowbase replication technologies used to synchronize data between HPE NonStop and Microsoft SQL environments, including monitoring, troubleshooting, validation, and operational documentation.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Enhance proactive monitoring, alerting, observability, capacity forecasting, and health reporting processes to ensure database platform stability, scalability, and reliability.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Drive automation initiatives using AI, PowerShell, T-SQL, SQL Agent, automation frameworks, Infrastructure as Code concepts, workload automation, and enterprise scheduling tools.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Partner with application development, architecture, and data teams to establish data design standards, database development practices, and application performance optimization strategies.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Implement and maintain database security controls including least-privilege access, encryption at rest and in transit, auditing, privileged access management, vulnerability remediation, data retention, and regulatory compliance requirements.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Collaborate with cybersecurity, governance, risk, audit, and compliance teams to ensure adherence to enterprise policies, regulatory obligations, and industry standards.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Develop executive-level reporting and communicate database risks, operational health, modernization progress, resiliency posture, and strategic recommendations to IT leadership.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Create and maintain comprehensive database architecture, operational, security, monitoring, backup, recovery, and runbook documentation.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Contribute to vendor evaluations, licensing analysis, support escalations, cost optimization opportunities, and platform selection decisions related to SQL Server and cloud database services.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Participate in leadership-level planning for mergers, acquisitions, divestitures, data center initiatives, and enterprise transformation efforts when database platforms are impacted.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Participate in an on-call rotation supporting 24x7x365 business-critical operations by providing senior escalation coverage when needed.</span></li></ul> <br><strong class="jdheader">About you</strong><br><br><p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Requirements:</strong></span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Knowledge, Skills and Abilities:</strong></span></p><ul><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent professional experience may be considered.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Minimum 8+ years of progressive database administration experience with at least 3 years serving in a senior, lead, or principal DBA capacity.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Expert-level knowledge of Microsoft SQL Server architecture, administration, troubleshooting, performance tuning, security, backup/recovery, and operational support.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience managing large-scale, highly available SQL Server environments supporting mission-critical applications in a 24x7x365 enterprise setting.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Strong hands-on experience with SQL Server Always On Availability Groups, Windows Server Failover Clustering, backup and recovery architecture, replication, log shipping, and disaster recovery testing.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Demonstrated experience with Azure SQL Managed Instance, Azure SQL Database, SQL Server on Azure Virtual Machines, Azure monitoring, Azure storage/recovery services, and cloud migration methodologies.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Deep understanding of SQL Server internals, T-SQL, execution plans, indexing strategies, query optimization, statistics, wait types, locking, blocking, deadlocks, tempdb optimization, and resource management.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience with Shadowbase or similar enterprise replication technologies; experience supporting HPE NonStop to SQL Server data synchronization is a plus.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Strong understanding of database security best practices including encryption, auditing, access controls, privileged access management, vulnerability management, data classification, and compliance support.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience automating repeatable DBA tasks, health checks, reporting, deployment support, and operational workflows.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience implementing monitoring, observability, alerting, capacity planning, and performance management solutions for enterprise database environments.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Strong project leadership, stakeholder management, vendor management, change management, and risk management skills.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ability to lead multiple initiatives simultaneously, prioritize competing demands, and make sound decisions based on business impact, technical risk, and operational urgency.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Exceptional analytical, troubleshooting, and problem-solving capabilities with a structured approach to incident resolution and root cause analysis.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Excellent verbal and written communication skills with the ability to communicate effectively with technical teams, business stakeholders, auditors, vendors, and executive leadership.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Demonstrated ability to mentor technical staff, influence without direct authority, and establish credibility as a trusted database platform leader.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Typically requires a University Degree and minimum 7 years of prior relevant experience, or equivalent experience. </span></li></ul><p style="margin: 0px;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Credentials and Experience:</strong></span></p><ul><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Typically requires a Bachelor’s degree and 8+ years of experience in database administration, database architecture, and physical database design; equivalent professional experience may be substituted in lieu of education.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Prior enterprise-scale Microsoft SQL Server database administration experience is required.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience serving as a lead DBA, senior DBA, database platform owner, or technical escalation lead is required.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience leading database modernization, SQL Server upgrade, cloud migration, platform consolidation, or data center transformation initiatives is strongly preferred.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Hands-on experience with Azure SQL Managed Instance, Azure SQL Database, SQL Server on Azure Virtual Machines, and/or Amazon RDS for SQL Server is strongly preferred.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Microsoft certifications related to Azure, SQL Server, data platforms, cloud architecture, or security are preferred.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Strong working knowledge of project planning, project tracking, reporting, governance, change management, and operational readiness processes.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Familiarity and experience using workload automation, enterprise job scheduling, and operational orchestration software.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience supporting highly regulated, highly available 24x7x365 environments.</span></li><li style="margin-left: .25in;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Experience working with cross-functional teams including application development, infrastructure, cybersecurity, architecture, compliance, audit, and business operations.</span></li></ul><p style="margin: 0px;"><br><br></p> <br><strong class="jdheader">Additional Information</strong><br><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, <a href="https://jobs.ajg.com/gallagher-benefits-global/gallagher-benefits-us" target="_blank" rel="noopener">visit our Benefits page</a>.</span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive compensation</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comprehensive benefits programs designed to support your well-being </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Career development opportunities and ongoing learning </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A collaborative, people-first culture with accessible leadership </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The opportunity to do meaningful work with global reach and local impact </span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>At Gallagher, we are dedicated to building an inclusive and authentic workplace. </strong>If your past experience doesn’t align perfectly, we encourage you to join our <a href="https://jobs.ajg.com/talent/talentcommunity/form" target="_blank" rel="noopener">Talent Community</a> to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><em>Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)</em></span></p>

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