Director of Product Program Management

About the Opportunity The hiring organization is seeking a Director of Product Program Management to build and run the operational foundation of its multi-solution product organization. This full-time role owns the operating rhythm across product lines and orchestrates enablement, launch, release, and go-to-market workflows across Product, Product Marketing, and cross-functional teams. This role can be performed 100% remotely anywhere in the United States.

Key Responsibilities

• Operationalize the product operating charter, including cadences, decision rights, backlog and roadmap reviews, quarterly planning, and reporting rhythms across all product lines.
• Own the calendar, operational artifacts, and meeting hygiene while onboarding internal teams and cross-functional partners into organizational rituals.
• Design and lead Product’s role in end-to-end launch and release management connecting Product, Product Marketing, Sales, Customer Success, Enablement, Support, and other teams.
• Maintain a shared release calendar across the product suite, establish launch tiers with readiness requirements, implement launch readiness gates and checklists, and provide a single source of truth for shipping schedules and go-to-market accountability.
• Establish instrumentation and reporting for evidence-based decision-making, including product usage rollups, roadmap and delivery dashboards, customer feedback intake, and the product tooling stack.
• Serve as the operational bridge across Product, Product Marketing, Engineering, Customer Success, Sales, and Enablement to manage cross-team dependencies and connected program delivery.
• Onboard Product Managers into the operating model, codify playbooks for launch, release, planning, and reporting, and scale the operational maturity of the product organization.
• Maintain delivery timelines and milestone tracking across all product lines, surface schedule slips early with impact analyses and options, and align external commitments with staffing and readiness thresholds.
• Oversee intake, scoring, capacity-versus-demand modeling, and prioritization mechanics, ensuring cross-product and platform initiatives are appropriately resourced.
• Frame trade-offs, options, and recommendations for executive leadership and product governance forums.
• Design and manage the meeting architecture connecting Product to the broader organization, maintaining decision logs, action trackers, and commitment visibility.

Required Qualifications

• 8 to 12+ years of experience in enterprise B2B SaaS across product operations, product program/portfolio management, or technical program management, including standing up operating rhythms and launch processes at scale.
• Proven track record of owning cross-functional launch and release management connecting Product and Product Marketing/GTM, including building new processes from the ground up.
• Experience operating across a multi-product or platform portfolio, managing cross-team dependencies, and leading shared-platform coordination.
• Demonstrated fluency with product operations tooling and data, including roadmapping, backlog and agile tools, and product analytics, along with the ability to build executive-level reporting.
• Strong systems-thinking, organizational, and cross-functional influence skills across Sales, Customer Success, and Marketing.

Preferred Qualifications

• Experience with governance, risk, and compliance (GRC) or regulated-industry SaaS.
• Experience bringing a platform or connected-suite offering to market.

Compensation and Benefits

• Anticipated Base Salary Range: $180,000 – $220,000 annually.
• Annual bonus eligibility.
• Comprehensive health coverage, including health, dental, and vision insurance, as well as flexible spending and health savings account options.
• 401(k) retirement plan with an employer match.
• Paid time off, paid holidays, and paid parental leave.
• Short-term disability, long-term disability, and life insurance.
• Employee assistance program.
• Professional development and career advancement opportunities.

Employment Notices The hiring organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status. The organization participates in the electronic employment verification program (E-Verify).