Digital Marketing & eCommerce Manager (WFH-Dayshift)
Auto ImportReady to take ownership of digital marketing and eCommerce for a growing New Zealand business?
We're looking for a proactive and commercially minded Digital Marketing & eCommerce Manager to join our team. This is a hands-on role for someone who enjoys wearing multiple hats and can combine digital marketing, eCommerce management, creative content creation, customer service, and business administration to help drive business growth.
As the dedicated Digital Marketing & eCommerce Manager, you'll work directly with the New Zealand-based business owner, leading the day-to-day digital marketing and eCommerce activities to grow online sales, enhance customer experience, maintain and optimise website content, and continually improve the performance of the business's online channels. As the business continues to grow, you'll also have the opportunity to support future website development projects and digital initiatives.
Your Responsibilities Will Include:
Website & eCommerce Management- Manage the day-to-day operation of multiple eCommerce websites.
- Create, update, and optimise product listings, pricing, product imagery, and website content.
- Ensure website content remains accurate, engaging, and up to date.
- Assist with eCommerce administration and online order processing.
- Support future website development projects as the business grows.
- Plan and execute SEO and GEO strategies.
- Develop and manage email marketing campaigns.
- Assist with Google Ads and Meta advertising campaigns.
- Create blogs, landing pages, and promotional content using AI tools where appropriate.
- Maintain customer databases and support ongoing digital marketing initiatives.
- Monitor website performance, customer behaviour, and marketing analytics.
- Improve website conversion rates and user experience.
- Identify opportunities to grow online sales and optimise digital performance.
- Proactively recommend new marketing initiatives and business process improvements.
- Work independently while maintaining regular communication with key stakeholders.
- Respond to customer enquiries and provide sales support when required.
- Assist with projects and other tasks that contribute to the company's ongoing success.
- Stay up to date with emerging digital marketing trends, AI technologies, and best practices.
- Minimum of 3 years' experience in Digital Marketing and eCommerce.
- Experience managing eCommerce websites using Shopify, WooCommerce, or similar CMS platforms.
- Strong understanding of SEO, Google Ads, Meta advertising, and email marketing.
- Excellent written and spoken English communication skills.
- Strong copywriting and content creation skills.
- Highly organised with excellent attention to detail.
- Comfortable working independently while communicating regularly with key stakeholders.
- Experience using AI tools to improve productivity and marketing outcomes.
- Experience within the printing, signage, exhibition, or display products industry.
- Adobe Creative Cloud experience, including:
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Experience preparing artwork for print or basic pre-press tasks.
- MYOB AccountRight experience is a nice-to-have, not a requirement. We welcome candidates with strong Digital Marketing and eCommerce experience, as training on MYOB can be provided if needed.
- Experience managing CRM systems and customer databases.
- Strong customer service experience, including responding to customer enquiries and providing sales support.
- Proactive and self-motivated.
- Commercially minded and results-driven.
- Creative with strong attention to detail.
- Customer-focused.
- Willing to learn and embrace new AI technologies.
- Able to prioritise multiple projects and consistently meet deadlines.
- Competitive salary package.
- Work from the comfort of your home.
- Company-provided equipment.
- Collaborate with an innovative New Zealand-based business.
- Opportunity to make a real impact on business growth.
- Ongoing learning and professional development.
- Work with modern digital marketing tools and AI technologies.
- Enjoy a supportive team environment where your ideas and initiative are valued.