Data Entry Assistant for a Disability and Community Support Company

• Accurately input new client data into ShiftCare, including service agreements, care plans, and participant details
• Maintain and regularly update client records to ensure information is current and compliant
• Upload and manage documentation such as reports, notes, and supporting files
• Monitor data accuracy across the CRM and identify discrepancies or missing information
• Liaise with internal team members to obtain required documentation and updates
• Ensure confidentiality and compliance with NDIS and privacy standards

Responsibilities

• This role is only open to Filipinos permanently residing in the Philippines
• Proven experience using ShiftCare CRM (required)
• Previous experience working with an NDIS provider or disability services organisation
• Strong attention to detail and high level of accuracy in data entry
• In-depth understanding of NDIS documentation requirements
• Confidence in using cloud-based systems and Microsoft Office or Google Workspace
• Strong organisational skills and ability to manage ongoing updates independently
• Strong written communication skills