Clinical Training & Onboarding Specialist

Job Description • In this role, you will be a key player in shaping the onboarding and ongoing training experiences for clinicians at Included Health. • As a Clinical Training Specialist, you will translate complex clinical policies. • You will create engaging digital learning materials. • You will also work closely with different service lines as priorities change. • If you enjoy being hands-on with learners and want to make an impact by enhancing training through innovative tech tools, this position could be a great fit for you. • This is a fully remote position. Requirements • Clinical credentials RN/BSN or other equivalent clinical degree with an active, unrestricted license (or able to reactivate an expired license, if applicable). • 2+ years of clinical experience in a healthcare setting (ambulatory, telehealth, case management, triage, or related). • 1+ years of experience in clinical training, precepting, clinical education, or adult learning (formal training role, preceptor, or significant education responsibilities). • Robust virtual facilitation skills (Zoom/Google Meet or similar). • Demonstrated ability to explain complex clinical workflows in clear, functional language and to give direct, respectful feedback to peers or learners. • Comfortable flexing between service lines, cohorts, and work streams as priorities change. • Proven ability to build trust with clinicians, people leaders, and cross-functional partners. • Experience with Instructional Design frameworks (ADDIE, SAM) to effectively direct the build work of others strongly preferred • Familiarity with Articulate Rise/Storyline (enough to perform basic edits or content reviews) strongly preferred. Benefits • Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents • Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO”) • 12 weeks of 100% Paid Parental leave • Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance • Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) • 11 Holidays Paid with one Floating Paid Holiday • Work-From-Home reimbursement to support team collaboration and effective home office work • 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations