Associate Solutions Consulting Specialist

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Job Description:

  • Onboarding New or Returning Customers: Guide surgeons, staff, and sales teams through the implementation process, from solution design to execution and customer success monitoring
  • Maintaining Customer Utilization through process improvement and IT integration: Identify and address bottlenecks and roadblocks that limit the use of technology and services
  • Managing multiple operational initiatives: Represent the team in functional unit or operating unit projects, and at national and regional conferences

Requirements:

  • Bachelor’s degree in Science, Engineering, Communication or related field with 0 years of experience
  • Willingness and ability to travel up to 75% of the time
  • Awareness with Medtronic or in a medical setting, particularly in spine or related fields
  • Proficiency in project and change management methodologies, especially in healthcare data solutions
  • Technical expertise in secure file transfer protocols and core IT technology project processes, including infrastructure, software configurations, networking, and business systems implementation
  • Willingness and ability to attend surgeries and cadaver labs
  • Excellent time management, organizational, and administrative skills
  • Ability to thrive in fast-paced environments, learn complex concepts, and solve non-obvious problems
  • Self-motivated, detail-oriented, and capable of working independently or as part of a team
  • Proven success in remote team collaboration across multiple geographies and time zones

Benefits:

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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