Adoption & Activation Manager, AI For Sales

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Job Description:

  • Own the health, momentum, operating cadence, and system of record for Cisco’s AI for Sales Center of Excellence
  • Develop and implement tailored adoption plans for AI CoE sales initiatives, programs, and sales leadership personas
  • Design and execute communications, training, and support strategies for the global sales organization
  • Prioritize frontline-manager activation and create messaging and touchpoints that make managers visible AI role models
  • Own recurring senior-leadership briefings, including format, content, follow-through, and required actions
  • Design and sequence executive micro-learnings for Engagement Leads
  • Partner with communications and Activation & Adoption teams to embed AI for Sales into leadership forums, team meetings, and all-hands
  • Connect leadership outcomes such as forecast accuracy and customer-conversation quality to supporting AI capabilities
  • Provide executives with a coherent, current view of program performance across the AI portfolio
  • Translate complex adoption data into measurable actions for leaders
  • Track progress along an AI-maturity path and validate measurement signals
  • Orchestrate platform, communications, product, sales strategy, operations, and regional stakeholders
  • Influence without authority across a complex, global, matrixed organization
  • Use AI-enabled tools to improve program operations, reporting, and follow-through

Requirements:

  • BA/BS or equivalent experience in Business, Communications, Marketing, Organizational Development, Sales Operations, or a related field
  • 9+ years in executive communications, go-to-market/sales strategy, program management, enablement, change management, or a related discipline
  • Experience owning a recurring, executive-facing program
  • Experience running leadership cadences, managing a system of record, and driving accountability to named owners and deadlines
  • Ability to translate complex, multi-source inputs into clear, compelling executive narratives
  • Ability to influence senior stakeholders without direct authority
  • Hands-on fluency with generative AI tools in daily work
  • Genuine conviction about the value of generative AI and ability to build confidence with senior audiences
  • Experience supporting sales, go-to-market, customer success, or other revenue-facing organizations preferred
  • Experience with AI-powered tools, sales technology, or seller-productivity initiatives preferred
  • Chief-of-staff, executive-communications, or senior-leadership-facing program experience preferred
  • Ability to turn adoption data and field sentiment into actionable insight preferred
  • Proven experience or certification with change-management methodologies such as Prosci ADKAR or CCMP preferred

Benefits:

  • Medical, dental and vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock unit grants, subject to eligibility and continued employment
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year for non-exempt employees
  • Exempt employees participate in Cisco’s flexible vacation time off program with no defined limit, subject to availability and business limitations
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • Up to 80 hours of unused sick time carried forward
  • Additional paid time away for critical or emergency family issues
  • Optional 10 paid volunteer days per full calendar year
  • Annual bonuses for non-sales roles, subject to Cisco policies
  • Performance-based incentive pay for employees on sales plans
  • Opportunities to grow and build
  • Global collaboration with a worldwide network of experts
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